ISA Certified credentials

Choose the certification that matches your experience

ISA Certified credentials help professionals turn practical skills and real-world experience into recognised, career-ready credentials backed by the International Skills Authority.

Explore ISA Certified pathways

Each certification is designed for people who have built capability through work, self-directed learning, practical projects or professional experience.

Most popular
Digital marketing professional in a modern office with analytics and campaign materials

Certified Digital Marketing Professional

For professionals with experience in digital campaigns, content, social media, SEO, analytics, email marketing, paid advertising or marketing strategy.

Who it is for: Best for marketers, freelancers, creators, coordinators and business owners who want to prove practical digital marketing capability.

  • SEO
  • Social media
  • Paid ads
  • Analytics
  • Content
Professional pathway
Project management professional presenting to colleagues in a modern office

Certified Project Management Professional

For professionals who plan, coordinate and deliver projects, manage stakeholders, track progress, solve problems and keep work moving.

Who it is for: Best for project coordinators, operations professionals, team leads and delivery-focused professionals.

  • Planning
  • Stakeholders
  • Delivery
  • Risk
  • Coordination
Emerging skills
Applied AI professional working in a modern technology office

Certified Applied AI Professional

For professionals using AI tools to improve productivity, analysis, communication, content creation, operations or decision-making.

Who it is for: Best for knowledge workers, creators, analysts, operators and professionals applying AI in daily work.

  • AI tools
  • Automation
  • Prompting
  • Productivity
  • Analysis
Data-driven work
Business analytics professional reviewing dashboards in an office

Certified Business Analytics Professional

For professionals who work with data, reporting, dashboards, insights, process improvement, business performance or decision support.

Who it is for: Best for analysts, managers, coordinators and professionals who use data to support better decisions.

  • Dashboards
  • Reporting
  • Insights
  • Data
  • Performance
Service excellence
Customer service professional on a headset in a modern office

Certified Customer Service Professional

For professionals who support customers, resolve issues, communicate clearly, manage service interactions and improve customer experience.

Who it is for: Best for customer support, service, admin, success and frontline professionals.

  • Communication
  • Issue resolution
  • CX
  • Support
  • Service
Commercial skills
Sales professional walking outside an office on a phone call

Certified Sales Professional

For professionals involved in prospecting, relationship building, discovery, proposals, negotiation, account management or revenue growth.

Who it is for: Best for sales, business development, account management and client-facing professionals.

  • Prospecting
  • Discovery
  • Negotiation
  • Account growth
  • Relationships

How ISA Certified works

  1. Choose your certification.
  2. Take the profile review.
  3. Confirm your skills and experience.
  4. Receive your credential if you qualify.

Why certification matters

  • Strengthen your CV or profile.
  • Show practical capability.
  • Support job applications.
  • Communicate your skills clearly.
  • Gain a credential backed by ISA.

Recognition, not retraining

ISA Certified is designed for professionals who already have skills and want a clearer way to demonstrate them.

Not sure which certification is right for you?

Browse the certification pathways to find the credential that best matches your experience.